Restore purchases on a new phone
Sign in to Shayr with the same account on your new phone. Your plan follows your Shayr account, so there is nothing to restore. The app has no Restore Purchases button.
Steps
Install Shayr from the App Store on the new phone.
Sign in with the same email, Apple or Google account you used before. See Sign in and sign out.
Open Settings. The plan card shows your plan. If it does not, pull down on Home, then reopen the app.
The Settings row for Manage Subscription says View plan, AI usage, upgrade or restore, but it does not contain a restore button. Purchases are tied to your Shayr user ID, so signing in is enough.
Plan from your household
If the plan comes from another member, it appears for you as soon as you are in the household. See What everyone sees.
If something goes wrong
My plan shows as trial or locked.
You may have signed in with a different email, Apple or Google account. Sign out and try the other one. Hide My Email addresses are different from your real email.
Still wrong after signing in correctly.
Contact us with the email you bought with.
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