How can we help?

Shayr is a money app for you and your family. It pulls your bank, credit card, loan and investment accounts into one place, so you can see your net worth, spending, budgets, bills and goals together.

There's no password. Type your email and we'll send you a sign-in link, or use Apple or Google. Nothing to remember and nothing to reset.

On iPhone, from the App Store. You can also sign in on the web at app.shayrapp.com with the same account.

Through Plaid. You log in to your bank inside Plaid's window, so Shayr never sees or stores your bank username or password.

Banks sometimes ask you to log in again. When that happens we'll send you an alert. Tap it (or open Accounts) and follow the prompts. Your history stays put.

Pull down on the home screen to refresh. New transactions usually show up within a few minutes of your bank posting them. If one account still looks stale, reconnect it from Accounts. If that doesn't fix it, email me.

Yes. Add a custom account and update the balance yourself. It works well for a house, a car, or a bank that Plaid doesn't support.

Sensitive fields are encrypted, everything travels over HTTPS, and bank access goes through Plaid. The details are in our Privacy Policy.

Tap your profile picture (top right), then Family, then Add Family Member. Enter their name, email and how you're related. They'll get an email with a link to join, and a notification too if they already have the app.

Open Family and tap the person marked Pending. On their profile, tap Resend invite. If it still doesn't show up for them, ask them to check spam, and double-check the email address you typed.

Once someone accepts, the accounts they link show up in your shared family view. Everyone keeps their own login. You can remove a member any time from their profile.

Tap the link in the invite email, or open Shayr and sign in with the email the invite was sent to. You'll see a prompt on the home screen with Accept and Decline. Whoever invited you gets notified either way.

Large transactions, budget warnings, price changes on recurring charges, possible duplicate charges, goal milestones, accounts that need reconnecting, and family invite updates.

Go to Settings. You can switch each alert type on or off, or pause everything at once. Also check that notifications are allowed for Shayr in your iPhone's own Settings.

New accounts start with a free trial. The paid plans, Bussin and GOAT, give you a bigger Shayr AI allowance, and GOAT lets you use your own AI key. Current prices are in the app under Manage Subscription.

Apple handles billing. To cancel, open your iPhone's Settings, tap your name, then Subscriptions. To restore a purchase on a new phone, tap Restore under Manage Subscription.

Questions about your own money. For example: "How much did I spend on dining last month?", "Am I on track for my savings goal?" or "Which subscriptions got more expensive?" It answers from your linked accounts and won't help with unrelated stuff.

On the GOAT plan, yes. Go to Settings, then AI Settings, and add your own OpenAI, Anthropic or Google key, or point it at a local Ollama server. Your key stays on your device and is only sent with your own requests.

No. Shayr AI explains your own data, and it can get things wrong. Check important numbers in the app, and talk to a qualified professional before making financial, tax or legal decisions.

A five step review for a couple, one step at a time.

Find the transactions worth a second look before tax time.

A plain breakdown of this month, with the surprises called out.

Spot repeat charges you may have forgotten about.

Check each savings goal against what we actually save.

Use the exact email you sign in with in the Shayr app. If you signed up with Apple's Hide My Email, use that relay address instead, or write to me and I'll sort it out.

Access normally renews on its own. If it ran out, or you revoked it, click Connect again on the Shayr connector in Claude's connector settings.

Check that the data shows up in the Shayr app first. Budgets and goals are empty until you create them, and a newly linked account can take a few minutes to finish its first sync.

Shayr sends Claude the data it asks for, and Anthropic handles your conversation under its own terms and privacy policy. We explain the Shayr side in Connected AI Assistants in our Privacy Policy.

In the app, go to Settings and tap Delete My Account. That removes your account and the data tied to it, and disconnects your bank links. You can also email privacy@shayrapp.com.

No. Our Privacy Policy covers what we collect, why, who we share it with, and the rights you have under GDPR, CCPA and similar laws.