Transactions are missing
A transaction usually is not missing. It is pending, it has not been sent by your bank yet, it is hidden by a filter, or the account needs reconnecting. Check those in order.
Steps
Clear filters. On Spend, tap the red Clear chip and set the tab to All. A date range, member or category filter hides a lot.
Check the right tab. Credit card payments and moves between your own accounts are under Transfers, not Expenses.
Look for PENDING. Pending purchases show faded on Spend but are not on the Recent Activity card on Home and are not counted in alerts or House Rules until they post.
Give it time. Shayr imports when your bank and Plaid send new data, which can take minutes or hours. Pulling down to refresh reloads what Shayr has. It does not ask the bank for more.
Open Accounts. A yellow warning and Needs reconnect means the bank stopped sending data. See Reconnect a bank.
For old transactions, tap an earlier month, This Quarter or This Year, or set a Custom date range. Spend opens on the current month.
Things Shayr does not do
- It cannot import transactions from before the date you linked beyond what the bank shares, about 12 months at first.
- Cash purchases and Venmo or Zelle payments only appear if they pass through a linked account.
- Searching on Spend matches merchant names only.
The Last Updated time on an account is shown in Pacific time for everyone, so it can look hours off if you live elsewhere.